Privacy Policy

 

1. Introduction

This Privacy Policy governs how our mom-led cross-border fashion brand collects, uses, stores, protects, and shares your personal data. We comply with GDPR (EU), CCPA (California), global e‑commerce privacy standards and local data protection laws. By browsing our site, placing orders, or contacting support, you acknowledge and agree to this policy. We are a trusted fashion curator with 10 years of women’s apparel experience, prioritizing both quality fashion and strict user privacy protection .

2. Information We Collect

Personal Identifiable Data

  • Full name, email address, phone number
  • Shipping/billing addresses for international delivery
  • Payment verification details (processed securely by third-party gateways; we do not store full card numbers)

Automatically Collected Data

  • IP address, device type, browser info
  • Site navigation behavior, search keywords, cookie preferences
  • Order history, product inquiries, customer support records

Business Partner Data (B2B)

Company name, contact person, wholesale requirements, dropshipping details for collaboration communication

3. How We Use Your Data

  • Process payments, confirm orders, arrange global shipping & delivery updates
  • Conduct strict quality follow-up for Suzhou silk loungewear & 99% like-new designer apparel orders
  • Reply to emails/inquiries daily morning despite time zone differences
  • Prevent fraud, secure transactions, optimize website functions & user experience
  • Send optional promotional updates only with your explicit consent
  • Fulfill legal obligations under international trade & data rules

4. Cookies & Tracking Technologies

Our site uses standard cookies to enhance browsing speed, remember preferences, and analyze traffic. You may disable cookies via browser settings anytime; note some site functions may be limited afterward. We deploy GDPR-aligned cookie consent notices for EU visitors before non-essential tracking activates .

5. Data Sharing & Third Parties

We never sell your personal information to marketers. Limited trusted partners only:

  • Secure payment processors (PayPal, global credit card gateways)
  • International logistics carriers for delivery fulfillment
  • Website hosting & security service providersAll third parties must follow strict data confidentiality agreements and global privacy regulations .

6. Data Security & Retention

  • Encrypted transmission + secure server storage protect your private data
  • Physical & digital safeguards prevent unauthorized access, leakage, or misuse
  • Retain order/personal data only as needed for service fulfillment & legal compliance
  • Delete inactive user records after reasonable retention periods
  • In case of confirmed data breach, we follow 72-hour notification protocols for affected users where required by law

7. Your Rights as a User

Global Standard Rights

  • Right to access, view copies of stored personal data
  • Right to correct inaccurate shipping/contact details
  • Right to request permanent deletion of your records
  • Right to withdraw marketing consent anytime

GDPR (EU Visitors)

Additional rights including data portability & formal complaint submission to local data authorities

CCPA (California Residents)

Right to opt out of any data sharing & clear disclosure of collected information categoriesSubmit all privacy requests via our official support email below.

8. Time Zone & Communication Note

Due to international time zone gaps, instant replies cannot be guaranteed. We review & respond to all privacy-related messages first every working morning with sincere support.

9. Minors Protection

Our website and fashion services target adult customers aged 18+. We do not knowingly collect data from children under 18. Contact us immediately if you identify minor information mistakenly stored; we will remove it promptly.

10. Policy Updates

We reserve the right to revise this Privacy Policy occasionally for legal or business needs. Updated versions take effect once published online. Continued site use after updates means you accept revised terms.