Return Policy

Return Policy

Can I return my product?

We're bummed if you're not 100% satisfied with the items you received. But we gladly accept returns within 15 days of receipt for most items in their new condition. However, as a small business, we do require the customer to cover the returning postage as the order is shipped free.

 

How do I return?

- Get in touch with our customer service representative by sending us a ticket in your account. Indicate which item(s) you would like to return and the reason for your return.


- Place the item(s) in the original packing and seal the parcel securely.

- Drop off your package at the local post office.

- Once we receive your package, we will promptly process an exchange or issue a refund to your account in accordance to our return conditions.

 

Return Conditions

- You have 15 days to decide if an item is right for you, if not, you can certainly come to us within 15 days of receipt.

- Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.

- We do not accept returned items that were sent back by you directly without checking with us first.

- We do not accept packages returned using C.O.D. service. Return shipping charges are non-refundable.

- We do not accept returned items that for final sale. 

 

What is the return address?

If you wish to return the items to the nearest return address, please submit a ticket in your account, our customer service representative will get back to you within 24 hours.